Thank you for shopping with The Wild Botanist.
If you have any questions or would like to get in touch, our friendly team are happy to help.
All orders are dispatched within 2-4 working days and are sent via Royal Mail 48 hours tracked service. Currently, we only deliver to the UK however overseas deliveries can be arranged via email.
Please note some products, including our handmade beeswax candles may require a longer lead time due to the handmade nature of production and dependency on materials.
Should you have any issues with your items, please contact us straight away and we will do everything possible to resolve any issues you may have.
Orders may be refunded should you no longer require the items and can be returned to us for a refund so long as the products are unopened, unused and in re-sellable condition. However, please note that for any items that are not faulty, the return postage is the responsibility of the customer and the order refund will not include the original postage amount.
The best way to get in touch is by using the contact form on our website here